SKC Complete Care

Protect your technology investment & extend the lifetime of your product with Complete Care coverage from SKC.

Complete Care Coverage Includes:

  • All software updates and upgrades
  • Next day replacement of broken video conferencing system
  • All overnight shipping costs
  • Unlimited Technical Support
  • Unlimited user training for new users
  • 24 hour ISDN and IP test facilities

Systems not covered by Complete Care are covered with the standard manufacturer's warranty, which typically involves a 4-6 week turn-around time with no advanced replacement of the defective system, and no ongoing software updates/upgrades.

Coverage is required to receive software updates and upgrades from the manufacturers.

We strongly encourage our customers to keep their maintenance plans up-to-date. For information about new and renewed service plans, contact your SKC Account Executive today.