Plantronics Warranty Information

Replacement Service

SKC is available to assist you with warranty and repair claims. Please contact us at (800) 882-7779, or e-mail us if you'd like assistance. You will process in warranty or out of warranty headsets directly through the Plantronics Quick Web Service Site. Please complete the form, print a copy for your records, and submit.

You should receive replacement product within 48-72 hours.  Once you receive the replacement product, just pack up the defective unit and ship back to our service center.  You will receive a confirmation e-mail with instructions and the address to ship back the product.

Should you have any questions regarding quick web or your replacement headset, you may contact SKC at (800) 882-7779 or the Plantronics service center at (800) 544-4660  Ext. 5560.

Please send the headsets with your name, phone number, and e-mail address to:

Plantronics Service Center
345 Encinal Street
Santa Cruz, CA  95060
(800) 544-4660 Ext. 5560

Technical Assistance

For assistance with your Plantronics headset, please contact SKC at (800) 882-7779 or  The support section of our site also has helpful information. For after-hours support, you may also reach the Plantronics help desk at (866) 493-6882.